THE SCENARIO
Chatting with co-workers about topics beyond deadlines and to-do lists is a healthy reminder that everyone is more than their output. Here’s some advice on how to handle small talk in the digital setting.
THE SOLUTION
You’re going to cause yourself anxiety if you believe success in a conversation is based on how rapidly someone responds to you, especially when it’s small talk and open-ended things,” Lawrese Brown said.
“That’s not fair to the other party, who has different things they’re balancing. But it’s also not fair to you, because then you are going to become further reclusive, because you are going to assume failure.
THE SOFT SKILLS
Want to communicate better with others? Choose the soft skill that needs improvement.
